Privacy Policy

At Pephyr, we collect various types of information to provide you with secure and efficient cybersecurity services. Understanding what information we gather helps you make informed decisions about using our platform.

When you create an account with us, we collect personal information including your name, email address, phone number, and company details. This information is essential for account management and communication purposes. We also collect technical information such as IP addresses, browser types, and device identifiers to enhance security and user experience.

Your information serves multiple purposes in our mission to provide exceptional cybersecurity services. We use personal data to create and manage your account, process transactions, and deliver customized security solutions tailored to your business needs.

Technical data helps us maintain platform security, detect potential threats, and improve our cybersecurity algorithms. We analyze usage patterns to enhance user experience and develop new security features that address emerging threats in cloud computing environments.

As a cybersecurity company, we implement robust security measures to protect your data. Our security infrastructure includes advanced encryption, secure data centers, and regular security audits to ensure your information remains protected against unauthorized access.

We employ industry-standard security protocols including AES-256 encryption for data at rest and TLS encryption for data in transit. Our team follows strict access controls, and all personnel undergo thorough security training to maintain the highest standards of data protection.

You have significant control over your personal information and how we use it. These rights ensure transparency and give you power over your data throughout our business relationship.

You can request access to your personal data, ask for corrections or updates, and request deletion of your information when legally permissible. You also have the right to data portability and can object to certain types of data processing.

We maintain strict controls over data sharing and only share information when necessary for service delivery or legal compliance. Our approach prioritizes your privacy while ensuring we can provide comprehensive cybersecurity services.

We may share data with trusted service providers who help deliver our cybersecurity solutions, including cloud infrastructure providers, payment processors, and security analysis tools. All third parties are bound by strict confidentiality agreements and data protection requirements.

We retain your personal information only as long as necessary to provide our cybersecurity services and meet legal obligations. Our retention periods vary depending on the type of data and its purpose in our service delivery.

Account information is typically retained for the duration of your service relationship plus three years for business and legal purposes. Technical logs and security data may be retained for shorter periods unless required for ongoing security investigations or compliance requirements.

When data reaches the end of its retention period, we securely delete it using industry-standard deletion methods that ensure information cannot be recovered or reconstructed.

Our cybersecurity services may involve transferring your data across international borders to provide comprehensive protection and service delivery. We ensure all international transfers meet strict data protection standards regardless of the destination country.

When transferring data internationally, we implement appropriate safeguards including standard contractual clauses, adequacy decisions, and additional security measures. These protections ensure your data maintains the same level of security regardless of its geographic location.

We use cookies and similar tracking technologies to enhance your experience on our platform and improve our cybersecurity services. These technologies help us understand user behavior, maintain security, and personalize your interactions with our platform.

Essential cookies are necessary for platform functionality and security features. Analytics cookies help us understand how users interact with our cybersecurity tools, while preference cookies remember your settings and customizations.

Our cybersecurity services are designed for business and professional use and are not intended for children under 18 years of age. We do not knowingly collect personal information from minors without appropriate parental or guardian consent.

If we become aware that we have collected personal information from a child without proper consent, we will take immediate steps to delete such information from our systems and prevent future unauthorized access.

We regularly review and update this privacy policy to reflect changes in our services, legal requirements, and industry best practices. Significant changes will be communicated through email notifications and prominent notices on our platform.

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our cybersecurity services after policy updates constitutes acceptance of the revised terms.